Privacy Policy

Optional ChatGPT résumé integration

You choose whether to use Livnot with ChatGPT. Share only résumé details you want it to use. These may include religious beliefs, community or family information; every detail is optional. Before sending a form draft or linking an account, you are asked to acknowledge this optional use, including sensitive details you choose to include. You can decline and leave without sending or linking.

ChatGPT/OpenAI receives the résumé content you send to ChatGPT. Livnot processes details supplied through its tools to produce the requested preview; Firebase/Google Cloud provides Livnot hosting and account storage. Linking allows ChatGPT to read your résumé when you ask and save separately approved changes. Contact details and reference contacts are optional and excluded from account reads unless you explicitly request them. The dedicated location field is excluded. This connection cannot access date notes, reflections or suggestions.

Previewing or sending a draft does not save it to your Livnot account. Saved résumé changes follow the account and content retention and deletion policy below. Information already sent to ChatGPT is subject to ChatGPT’s own data controls and policies.

You can revoke future account access at /chatgpt/connect. Revocation invalidates the connection; it does not delete content already sent to ChatGPT. Access tokens have a one-hour logical lifetime and sessions a 30-day logical lifetime, unless revoked sooner. Expired records are cleaned up asynchronously, so expiry does not promise immediate physical deletion.

Optional ChatGPT ad measurement

If you arrive from a ChatGPT ad, you can separately allow advertising measurement. This choice is optional and distinct from product analytics. With permission, Livnot stores the OpenAI click reference for up to seven days and sends OpenAI completed registration or verified purchase events, their time, an opaque event identifier and, for purchases, the actual amount and currency. The source URL is fixed to the public homepage. We do not send your name, email, résumé, journal, other private content, or browser form information. We do not load the OpenAI Pixel or use automatic advanced matching. Events opt out of future user-level personalization.

Use Cookie settings to withdraw permission. Future events stop; a request already transmitted cannot be recalled. Expired attribution stops being used immediately and server records are scheduled for automatic deletion. Anonymous delivery identifiers may remain for up to eight days to prevent duplicate counting. This setup measures the website only, not native app installs or store purchases. OpenAI processes received events under its applicable terms and privacy practices.

1. Scope of this Policy

This Privacy Policy applies to information we collect:

• when you create or use a Livnot account;
• when you use Livnot's features, including suggestions, reflections, resume-building, reminders, and contact management;
• when you communicate with us; and
• when you visit our website or interact with the Service.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from Livnot or integrated into the Service.

2. Information We Collect

A. Information you provide directly

We may collect information you provide to us, including:

Account Information

• name
• email address
• authentication provider details
• profile photo, if provided through a sign-in provider

Shidduch and Profile Information

• resume details
• education and background information
• family or community information you choose to provide
• preferences and profile details
• references and related contact details you choose to enter

Suggestions and Contact Information

• names and details of suggested matches
• names and contact details of shadchanim or other contacts
• status notes, reminders, and follow-up history

Reflections and Notes

• personal reflections
• private notes about dates or suggestions
• journal entries and comments
• next-step planning notes

Communications

• messages you send us through support forms, contact forms, or email

B. Information collected automatically

When you use the Service, we may automatically collect limited technical and usage information, such as:

• device and browser type
• IP address
• approximate location derived from IP address
• pages or screens viewed
• actions taken in the Service
• timestamps, error logs, crash reports, performance data, and diagnostic information
• app instance IDs, device identifiers, or advertising identifiers if collected by platform SDKs
• Firebase Cloud Messaging tokens and notification settings when push notifications are enabled
• purchase, subscription, entitlement, and restore status

We may also use browser storage technologies, such as local storage, to remember your preferences, session state, and interface settings.

C. Information from sign-in providers

If you sign in using Google, Apple, or another identity provider, we may receive basic account information associated with that provider, such as your name, email address, and profile image, depending on your settings and permissions.

3. How We Use Information

We use information for the following purposes:

• to create and manage your account
• to authenticate you and keep you signed in
• to provide the core features of Livnot
• to store, organize, and display your suggestions, reflections, contacts, and resume information
• to support reminders, follow-up workflows, and productivity features
• to maintain and improve the Service
• to troubleshoot bugs, monitor performance, and protect security
• to analyze usage trends and improve the user experience
• to respond to support requests and communicate with you about the Service
• to enforce our Terms and protect against abuse, unauthorized access, fraud, or misuse
• to comply with legal obligations

We do not sell your personal information, and we do not use your private reflections or notes for advertising.

4. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing, we process personal information on one or more of the following grounds:

• performance of a contract, such as providing the Service you requested
• legitimate interests, such as maintaining security, preventing abuse, analyzing usage, and improving the Service
• compliance with legal obligations
• consent, where required by law

5. Private Notes and Sensitive User Content

Livnot is designed to store deeply personal information, including private reflections and notes related to the shidduch process.

We treat this content as private by default. We use authentication, encrypted connections, and access controls designed to limit access to authorized users and service providers who need access to operate the Service.

However, unless Livnot explicitly states otherwise in the product, private notes are not end-to-end encrypted. This means Livnot and certain infrastructure providers may be technically able to process or access stored data where necessary to operate, secure, maintain, or comply with the law.

6. Authentication and Account Access

Livnot may allow you to sign in using:

• email and password
• Google Sign-In
• Sign in with Apple
• other sign-in methods we may enable in the future

If you use a third-party sign-in provider, your use of that provider is also subject to that provider's own terms and privacy policy.

7. Analytics and Service Providers

We use third-party service providers to operate, maintain, and improve the Service. These providers may process personal information on our behalf for the purposes described in this Privacy Policy.

We require service providers to process data on our behalf only as necessary to provide their services to us and in accordance with applicable law and contractual protections.

Specifically, Livnot currently uses the following third-party services:

• Firebase Authentication — user sign-in and identity management
• Cloud Firestore — database storage
• Firebase Storage — user file and photo storage
• Firebase Cloud Messaging — push notification tokens and delivery
• Firebase Analytics — product analytics
• Firebase Crashlytics — crash diagnostics
• Firebase Performance Monitoring — performance diagnostics
• Firebase Remote Config — app configuration
• Firebase App Check — abuse prevention and app integrity
• Firebase Hosting and Google Cloud Platform — hosting, backend infrastructure, and server processing
• Google Gemini (Google's AI service) — reading resumes you choose to import and translating candidate details; used only after you agree in the app, and results are saved to your private account
• RevenueCat — mobile purchase and entitlement management
• Brevo — transactional email and user communications
• Sentry — server-side error monitoring
• Lemon Squeezy — web checkout and payment processing where used
• Google Analytics Measurement Protocol and Meta Conversions API — limited server-side conversion measurement where configured

8. How We Share Information

We do not sell or rent your personal information.

We may share information only in the following limited circumstances:

• with service providers that help us operate the Service;
• with your consent or at your direction;
• for legal reasons, such as complying with law, regulation, court order, or lawful request;
• to protect rights and safety, including the rights, property, and safety of Livnot, our users, or others; or
• in a business transfer, such as a merger, acquisition, financing, or asset sale.

9. Data Retention

We keep personal information for as long as reasonably necessary to:

• provide the Service
• maintain your account
• comply with legal obligations
• resolve disputes
• enforce our agreements
• maintain security and business records

If you delete content or request account deletion, we may retain limited information for backup, fraud prevention, legal compliance, and recordkeeping purposes for a limited period as allowed by law.

10. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• access the personal information we hold about you
• correct inaccurate or incomplete information
• delete your information
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request a copy of certain data in a portable format

To exercise additional rights or submit a request, contact us using the contact details below. We may need to verify your identity before fulfilling your request.

11. Account Deletion

You may request deletion of your account and associated personal information by:

• using the in-app deletion feature available in Settings > Delete Account; or
• contacting us at support@livnot.app with the subject line "Data Deletion Request."

We will review and process valid deletion requests within a reasonable period and in accordance with applicable law.

12. International Data Transfers

Livnot and its service providers may process and store information in countries other than your own. By using the Service, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home country.

Where required by law, we take steps intended to provide appropriate safeguards for international data transfers.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information, including secure authentication, encrypted connections, and access controls.

However, no method of transmission over the internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

All data transmitted between your device and our servers is encrypted in transit using HTTPS/TLS.

14. Tracking

Livnot does not sell personal information, does not show third-party ads in the app, and does not use private shidduch notes, resumes, candidate names, or reflections for advertising. If marketing measurement integrations such as Google Analytics Measurement Protocol or Meta Conversions API are enabled for web signup or purchase funnels, they may receive limited event data and hashed contact information for attribution; they do not receive your private shidduch content.

15. Children's Privacy

Livnot is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps.

If local law sets a higher minimum age for digital consent, that higher age may apply in your jurisdiction.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the "Last Updated" date above. Where required by law, we will also provide additional notice.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at: